Reference

leci123 Legal Terms for Indonesian Accounts

Our legal framework covers how your account data is handled, what terms apply when you access the lobby, and how to reach us if something needs to change.

Account TermsPrivacy PolicyCookie NoticeDANA & QRIS ContextContact Rights
leci123 leci123 Legal Terms for Indonesian Accounts
CONTACT PATHS

How to Reach Us on Legal Matters

If a policy question comes up — whether it is about your account data, a transaction record, or a term you want clarified — these are…

Live Chat Available around the clock through the chat icon on every page.
Email Support Send detailed legal or privacy queries to our support address.
Account Help Page The help section inside your account dashboard links directly to policy documents, data request…
DATA PRACTICES

How We Handle Your Information

Your data security is built into every layer of how we operate — from account creation through to withdrawal confirmation. Here is how each area works in practice.

Data Retention

We keep your account records for the period required to process transactions and handle disputes. Once that period ends and your account is closed, personal data is deleted from active systems within 30 days.

Cookie Policy

We use functional cookies to keep your session active and analytical cookies to understand how the lobby is used. You can adjust cookie preferences from the settings link in the site footer at any time.

Account Security

Phone verification is required before your account goes live. After that, every login from a new device triggers a second confirmation step so only you can access your wallet and history.

Payment Records

Deposit and withdrawal records tied to DANA, OVO, GoPay, and QRIS are stored securely and accessible from your transaction history page. You can request a full export by contacting support.

Data Change Requests

If you need to correct, update, or remove personal information from your account, submit a written request through live chat or email. We will confirm receipt and act within 14 days.

Policy Updates

When our terms change, we post a notice on the site and, for significant changes, send a message to your registered contact. Continuing to use the account after that notice means you accept the updated terms.

Legal Questions We Hear Most Often

Real questions from people checking our terms before or after opening an account — answered directly.

By registering, you agree to our account terms, privacy policy, and cookie notice. These cover how your data is used, how transactions are processed, and what happens if a dispute arises. Access depends on local law.

Transaction records for DANA, OVO, GoPay, and QRIS deposits are stored in your account history. We do not store your wallet credentials — only confirmation data needed to reconcile payments and handle disputes.

Contact us via live chat or email with your account ID and a data export request. We will compile your records and send them to your registered contact within 14 days of confirming your identity.

Yes. Send a deletion request through live chat or email. Once verified, your active data is removed within 30 days. Some transaction records may be retained where local law or dispute resolution requires it.

The privacy policy is linked in the site footer and inside your account dashboard under the help section. It covers data collection, retention periods, third-party sharing rules, and your rights as an account holder.

Start with live chat for a fast first response, or email our support team with your account ID and a description of the concern. For unresolved issues, the account help page has an escalation path.

Our terms apply uniformly to all accounts opened in Indonesia. Whether you are in Yogyakarta or anywhere else, the same policy governs your account, and eligibility to access the platform depends on local law.